>> Personalized Profiles

Know Your Customers Inside Out

Manage your customers with a 360 degree view of their information. Offer tailor made services to each of your customers and build loyalty

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Personalized Profiles for Exceptional Service

Store, manage and use your customer's information from one dashboard including contact details, appointment history, and preferences.

Every Client Detail Ready When You Need It

DINGG lets you stay organized, reduce errors and deliver best results with its custom profiles.

✔️ See contact details, service history, and preferences instantly

✔️ Reduce booking errors with clear client records

✔️ Access profiles from anywhere be it front desk, styling station or on the go

✔️ Find what you need with quick search and filtering options

All Customer Conversations in One Place

Store and manage all client conversations in one place, including reminders, automated messages and notes.

✔️ Track text messages, emails, and app notifications in one timeline

✔️ See when clients opened or responded to messages

✔️ Add private notes about phone calls or in-person chats

✔️ Create message templates for consistent client communication

Visual History That Tells the Story

View a visual history of your customer's appointments, including before and after photos and treatment notes. It helps you in cross selling/upselling treatments and products bringing more revenue.

✔️ Capture and store treatment photos with client permission

✔️ Compare results across multiple visits

✔️ Use visual history to suggest new styles or treatments

✔️ Impress clients by remembering their style evolution

Custom Forms That Work for Your Business

Create custom forms to capture unique client information/preferences/conditions like allergies. Build stronger connections with customers for future appointments.

✔️ Design forms for different service types

✔️ Capture allergies, sensitivities, and preferences

✔️ Add digital signature fields for consents and waivers

✔️ Send forms to clients before appointments to save time

Create and Manage Notes

Every customer is unique. Manage what they need and want in notes showing excellent personalized customer service.

✔️ Record product preferences and formulas

✔️ Note conversation topics for personal connections

✔️ Track client comfort details like beverage choices

✔️ Set alerts for special occasions or important reminders

Take Online Payments (at the counter/ seat)

Process payments in a jiffy without hassle and wasting precious time. (Take deposits for future bookings as well)

✔️ Process all payment types including cards, cash, and digital wallets

✔️ Take deposits to secure future appointments

✔️ Split payments between multiple methods

✔️ Email or text receipts instantly

Memberships and Gift Cards

Offer memberships/ gift cards and manage them under client profile with few clicks. With options like add, view, upgrade and more you can provide your salon membership holders a refined experience and get more referrals in the process.

✔️ Add new memberships or gift cards with a few clicks

✔️ Track usage and expiration dates automatically

✔️ Upgrade or renew memberships during checkout

✔️ Remind clients of their unused benefits

Manage Wallet & Deposits mention refund facility here as well

DINGG lets you manage customer’s wallet by add money option. Faster check outs, secure appointments and minimized no shows - all with one simple solution.

✔️ Add funds during any transaction

✔️ Process refunds quickly when needed

✔️ Set auto refill options for regular clients

✔️ Secure deposits for future bookings

Build Brand Identity with Easy Feedback Support

DINGG offers exclusive feedback support. If your customer gives a 4+ rating its automatically gets send to your Google reviews, increasing your reputation online.

✔️ Send automatic review requests after appointments

✔️ Push great reviews straight to Google

✔️ Handle negative feedback privately

✔️ Track your online reputation growth over time