>> Client Feedback

Turn Client Feedback Into Fuel For Your Business’s Success

Get the insights you need to grow your business.

Capture and manage valuable client feedback that helps your salon or spa continuously improve. With DINGG's feedback tools, you can turn customer opinions into actionable insights that deliver better service and increase loyalty.

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Real Client Feedback for Real Business Growth

DINGG's client feedback feature gives you complete control over how you collect, manage and act on customer opinions. These tools help you make smart decisions based on what your clients really want.

Customizable Review Collection

Gather authentic feedback at the perfect moment with DINGG feedback forms. Maximize response rates without creating friction in the client experience.

✔️ Include service specific questions based on what the client experienced

✔️ Achieve higher response rates with our simple client friendly feedback forms

✔️ Design unique questions for different services and departments

✔️ Adjust questions seasonally or for special promotions

Smart Review on Google

Use positive client experiences to build your online reputation automatically. Let DINGG handle the process of turning great feedback into visible online reviews.

✔️ Automatically publish 4+ star reviews to Google Business Profile

✔️ Offer one click options for clients to share their experience

✔️ Filter and manage which reviews get published where

✔️ Track review metrics and reputation growth over time

Response Management System

Address client concerns quickly and effectively with streamlined communication tools. Turn potentially negative situations into opportunities for exceptional service recovery.

✔️ Timely review negative feedback

✔️ Assign feedback response tasks to appropriate team members

✔️ Track resolution progress and follow up communication

✔️ Create response templates for common situations while maintaining a personal touch