Goodbye 18%, Hello 5% (Everything Indian Salons Need To Know)
Author
DINGG TeamDate Published

The GST rate reduction from 18% to 5% for beauty and wellness services effective on invoices dated September 22nd onwards isn't just a tax adjustment. It's a complete game-changer for solo professionals, salon owners, and spa managers across India. But here's what most people missed: this change comes with new compliance requirements, potential input tax credit implications, and opportunities that go way beyond just lower bills.
In this guide, I'll walk you through everything you need to know about this GST shift, share real experiences from salon owners who've navigated the transition, and show you exactly how to leverage this change for business growth.
What Is the New GST Rate for Indian Salons in 2025?
The GST rate for most beauty and wellness services in India is now 5%, reduced from 18%, as of September 22, 2025. This applies to services provided by salons, spas, beauty treatment centers, and ayurvedic massage centers. The change affects service invoices only—product sales follow different GST slabs based on their HSN codes.
Here's the breakdown that matters for your business:
Services Covered Under 5% GST Rate
The new 5% rate covers virtually all salon and spa services:
- Hair cutting, styling, and treatments
- Facial treatments and skincare services
- Body massages and spa therapies
- Manicures, pedicures, and nail art
- Eyebrow threading and beauty treatments
- Ayurvedic and wellness therapies
Important note: This rate applies to the service component only. When you sell products (shampoos, cosmetics, etc.), those items follow their individual HSN-based GST rates, which can range from 5% to 28% depending on the product category.
The Real Impact on Solo Professionals
For freelance beauticians and solo professionals, this change is massive. Take Rohit, a male grooming specialist I worked with in Bangalore. Before September 22nd, his premium beard styling service cost ₹1,180 (₹1,000 + 18% GST). Now? It's ₹1,050 (₹1,000 + 5% GST) a ₹130 reduction that makes his services instantly more attractive.
But here's where it gets interesting: Rohit didn't just pass on the savings. He restructured his pricing to capture some of the benefit while still offering clients lower costs. His new rate? ₹1,100. Clients save ₹80, he gains ₹50 in margin. Smart move.
How the GST Rate Change Affects Different Types of Salon Businesses
Solo Professionals and Freelancers
The biggest winners are independent professionals. Why? Because you typically have lower input costs and simpler operations, so the reduced GST burden flows almost directly to your bottom line.
I've seen solo professionals use this opportunity to:
- Restructure pricing strategically (like Rohit's example above)
- Attract price-sensitive clients who were previously going to cheaper, unorganized providers
- Invest savings in better tools and marketing to grow their client base
Key challenge: You'll need to adjust your pricing calculations and communicate changes clearly to existing clients. Many solo professionals I work with initially struggled with client questions about why prices didn't drop by the full 13%.
Single-Outlet Salons and Spas
For small salon owners managing 2-10 staff members, the impact varies based on your input tax credit situation.
Before September 22nd: You paid 18% GST on services but could claim input tax credits on purchases equipment, professional products, salon supplies.
After September 22nd: You pay only 5% GST on services, but input tax credit availability is limited under the lower slab.
Meera, who owns a 4-chair salon in Jaipur, initially panicked about losing input credits. But when we calculated her actual numbers, she discovered the 13% rate reduction far outweighed her lost credits (which averaged only 2-3% of her service revenue). Her monthly tax outflow dropped from ₹45,000 to ₹18,000—a massive cash flow improvement.
Growing Chains and Multi-Location Businesses
Larger operations need more sophisticated planning. The GST change affects:
- Pricing consistency across locations
- Input credit calculations for bulk purchases
- Staff commission structures based on service revenue
- Financial reporting and forecasting models
The key is updating your systems to handle the new rate automatically while maintaining operational consistency.
Simplifying GST Compliance for Salon Professionals
Step-by-Step Compliance Guide
1. Update Your Billing System (Critical - Do This First)
- Ensure your POS or billing software reflects 5% GST for services
- Verify that product GST rates remain unchanged based on HSN codes
- Test a few sample invoices before going live
2. Communicate Changes to Clients Most successful salon owners I've worked with sent a simple message like this:
"Great news! Due to government GST reduction, our service charges are now lower. Your next facial will be ₹525 instead of ₹590. Same quality, better value!"
(Want to know more about marketing messages and quotes? Read Great Quotes For Spa Marketing And Display)
3. Review Your Pricing Strategy Don't automatically pass on the entire 13% reduction. Consider:
- Market positioning goals
- Competitor pricing
- Investment needs (equipment, marketing, staff)
- Cash flow requirements
Managing Mixed Invoices (Services + Products)
This is where many salon owners get confused. When you provide services AND sell products in the same transaction, your invoice needs to show different GST rates.
Example Invoice Structure:
- Haircut and styling: ₹800 + 5% GST (₹40) = ₹840
- Hair serum (product): ₹500 + 18% GST (₹90) = ₹590
- Total: ₹1,430
Your billing system must handle this automatically. Manual calculations lead to errors and compliance issues.
Given the complexity of managing mixed GST rates and the need for accurate compliance, many salon owners are turning to integrated management platforms. DINGG automatically updates GST rates in the backend for all customer accounts, ensuring the correct 5% rate applies to service invoices from September 22nd onwards while maintaining proper product tax calculations.
This eliminates manual errors and keeps you compliant without the headache of constant rate checking and invoice adjustments.
Leveraging Technology for GST Compliance and Growth
Digital Tools That Save Time and Reduce Errors
The GST rate change highlighted something I've been telling salon owners for years: manual processes don't scale. The businesses that adapted fastest were those already using integrated management systems.
What automated systems handle for you:
- Automatic GST rate application based on service vs. product
- Compliant invoice generation with proper HSN codes
- Real-time tax liability calculations
- Simplified filing and reporting
Beyond compliance: The best systems also help with appointment scheduling, client management, and payment processing—turning the GST transition into an opportunity to upgrade your entire operation.
Real-World Success Story
Kavitha runs three beauty centers in Chennai. When the GST change happened, she was still using a basic POS system that required manual tax rate updates. The transition was chaotic—staff confused about pricing, invoices with wrong rates, client complaints.
Two weeks later, she implemented an integrated salon management system. Not only did it solve the GST compliance issue, but she also saw:
- 30% reduction in no-shows (automated reminders)
- 25% increase in repeat bookings (better client data management)
- 6 hours/week saved on administrative tasks
The GST change forced an upgrade that transformed her business.
Product GST Management: The Often-Overlooked Complexity
While service GST dropped to 5%, product taxation remains complex. Different personal care and cosmetic products fall under various HSN codes with rates ranging from 5% to 28%.
Common product categories and their GST rates (as of 2025):
- Basic soaps and shampoos: Often 18%
- Premium cosmetics: Can be 28%
- Essential oils and natural products: May qualify for 5%
- Salon equipment and tools: Typically 18%
Action items for your business:
- Prepare a complete product list with HSN codes for everything you sell
- Schedule training for staff on new pricing structures
- Test sample invoices with mixed services and products
- Update your inventory management to reflect correct tax rates
The DINGG team provides specific training to help salon staff edit product tax settings, map correct slabs and HSN codes, and bulk-update SKUs where needed. This kind of support makes the technical transition manageable for busy salon owners.
Financial Planning After the GST Change
Cash Flow Impact Analysis
The immediate effect of GST reduction is improved cash flow. But smart salon owners are using this opportunity for strategic investments.
Where successful salons are reinvesting their GST savings:
Marketing and Client Acquisition (40% of savings)
- Social media advertising campaigns
- Loyalty program enhancements
- Referral incentive programs
Technology and Equipment Upgrades (35% of savings)
- Salon management software implementation
- Better equipment for service quality improvement
- Payment processing system upgrades
Staff Development and Retention (25% of savings)
- Advanced training programs
- Performance incentive structures
- Better working environment improvements
Pricing Strategy Considerations
The "sweet spot" approach: Most successful transitions I've observed involve passing 60-70% of the GST benefit to clients while retaining 30-40% for business investment.
This approach:
- Makes services more attractive to price-sensitive clients
- Provides funds for growth investments
- Maintains competitive positioning
- Improves overall profitability
Common Mistakes to Avoid During the Transition
Assuming Input Tax Credits Don't Matter: Many salon owners dismissed input credit implications too quickly. While the 5% rate is generally beneficial, businesses with high input costs should calculate the actual impact.
2. Not Updating Product Pricing Systems
Services got the attention, but product GST rates remained complex. Ensure your billing system handles both correctly.
3. Poor Client Communication
Clients expect transparent communication about pricing changes. Unclear or delayed communication damages trust.
4. Manual Rate Management
Trying to manage different GST rates manually leads to errors and compliance issues. Invest in proper systems.
5. Missing the Growth Opportunity
The GST reduction isn't just about lower taxes—it's a chance to attract new clients, improve operations, and invest in growth.
Frequently Asked Questions
Q: Does the 5% GST rate apply to all salon services?
A: Yes, the 5% rate covers beauty treatment services, spa services, and wellness treatments provided by salons, spas, and similar establishments as of September 22, 2025.
Q: What happens to input tax credits under the 5% GST rate?
A: Input tax credit availability is limited under the 5% rate. However, for most salons, the 13% rate reduction significantly outweighs any lost input credits.
Q: How should I handle invoices with both services and products?
A: Services are charged at 5% GST, while products follow their individual HSN-based rates. Your billing system must calculate and display these separately on the same invoice.
Q: Do I need to inform existing clients about pricing changes?
A: Yes, transparent communication about GST changes and any resulting price adjustments builds trust and prevents confusion.
Q: Can I keep my prices the same and increase my profit margin?
A: Legally, yes. Many businesses use GST reductions strategically, passing some benefits to clients while retaining some for business investment.
Q: What's the deadline for implementing the new GST rate?
A: The 5% rate applies to all invoices dated September 22, 2024, onwards. There's no grace period—compliance was required immediately.
Q: How do I ensure my billing software applies the correct rates?
A: Use integrated salon management systems that automatically update GST rates and handle complex service-product combinations accurately.
Q: Should solo professionals register for GST if they weren't registered before?
A: GST registration is mandatory for service providers with annual turnover exceeding ₹20 lakhs (₹10 lakhs in northeastern states). The lower rate doesn't change registration thresholds.
Making the Most of Your GST Advantage
The GST reduction from 18% to 5% represents the biggest tax benefit for Indian salons in recent years. But the real winners aren't just those who lower their prices—they're the ones who use this change as a catalyst for business transformation.
Smart salon owners are leveraging this moment to:
- Attract price-sensitive clients who previously chose unorganized providers
- Invest in technology that improves efficiency and client experience
- Expand service offerings with improved profit margins
- Build stronger client relationships through transparent communication and better value
The businesses thriving post-GST change share one common trait: they stopped managing taxes manually and started using integrated systems that handle compliance automatically while providing tools for growth.
If you're ready to transform your GST compliance from a burden into a competitive advantage, DINGG's integrated salon management platform handles automatic GST rate updates, mixed invoice calculations, and compliance reporting while streamlining your appointment booking, client management, and payment processing.
Start your free trial of DINGG → and see how the right technology can turn regulatory changes into growth opportunities.
The GST landscape has shifted in your favor. Now it's time to make sure your business operations keep pace with the opportunity.
Also read:
How to Start a New Salon in Delhi, India
How Can You Fill Your Appointment Book Without Breaking the Bank?