A regular leaves unhappy and you only hear about it from a one-star review.
A low rating alerts the owner the same day, with the visit details
Salon Feedback Software in Oman Every client asked. Every low score flagged the same day.
DINGG's salon feedback software asks every client for a rating after the visit, with your Google review link in the same message. A low rating alerts the owner straight away, so the branch can call the client and put it right.
4.9 from 1,700+ Google reviews5,000+ outlets in 16 countries
Salons, spas and clinics across the Gulf run on DINGG
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Feedback, explained
What is salon feedback software?
Salon feedback software asks every client how the visit went, puts your Google review page one tap away and flags unhappy visits to the owner. DINGG sends the request after checkout and keeps every rating with the client's visit and branch.
- A rating request after every visit
- Your Google review link in the same message
- An owner alert on a low rating
Quick answer: Salon feedback software asks every client for a rating after the visit, includes the salon's Google review link and alerts the owner to unhappy visits. DINGG does this automatically after checkout, for every client and every branch.
Why it matters
Clients choose a salon near them by its Google rating
Clients in Oman find a salon the way they find anything nearby: they search “salon near me” on Google, open the map and compare the ratings.
Surveys of local search show that most people expect at least four stars and look at recent reviews. A rating that reflects every client, and a quick call when someone is unhappy, is what new clients notice.
Google's policy asks businesses not to choose which clients they ask for reviews, so DINGG asks every client, and every message carries your Google review link.
- 68%of consumers only use local businesses rated four stars or more (US): asking every client keeps your rating honest and currentBrightLocal survey, Feb 2026
- 74%of consumers only look at reviews from the last three months (US): a steady flow of new reviews mattersBrightLocal survey, Feb 2026
See how every client is asked after the visit
Sound familiar?
When the first you hear of a problem is on Google
It's not your team. It's the missing system.
Happy clients mean to review you, then forget.
Every feedback message carries your Google review link
Several branches, and nobody knows which one the complaints come from.
Feedback kept branch by branch, so each branch sees its own
Feedback sits in WhatsApp chats and nobody can find it later.
Every rating stored with the client's visit and the branch
From Google reviews
What salon owners say about DINGG
Reviews of DINGG on Google, quoted as written
★★★★★
We incorporated DINGG recently and must say it is so convenient to use. We have been able to manage our salon operations more effortlessly. The team also has been available whenever needed and sorted any doubts immediately.
Looks Salon, Vega CityGoogle review · Dec 2025
AS
★★★★★
DINGG has made managing our salon much easier. We can handle appointments, billing, and customer records in one place. The software is user-friendly and helps us keep our daily operations organized.
Alizeh SalonGoogle review · Oct 2026
★★★★★
We are using DINGG from last 2 years. It is really very useful software for salons. User friendly. The team is very helpful and available to support us, whenever our team have any kind of doubt.
Studio DyulokaGoogle review · Dec 2025
★★★★★
Highly recomended software....its well designed and absolutely easy to work on.
Euforic The Signature SalonGoogle review · Nov 2025
Feedback in DINGG
After every visit, automatically
After checkout
One short question after every visit
The client gets a rating request after checkout. Your Google review link is in the same message for every client, whatever they score, and the link is short and easy to tap. DINGG never writes or posts reviews: the client writes her own.
- Sent after checkout
- Google review link for every client
- Short links that are easy to tap
Low ratings
An unhappy visit reaches you the same day
A low rating alerts the owner with the visit details: the client, the service, the stylist and the branch. The rating stays on the client's profile, so the next visit starts with what went wrong last time.
- Owner alert on a low rating
- Visit details with the alert
- Rating kept on the profile
Every branch
Ratings that reach the right branch
Feedback is kept branch by branch, so each branch's ratings and low-score alerts reach the people who run it, and the feedback report shows the trend for each branch and the whole business. Every rating is kept with its service, so you can see which services need attention.
- Feedback by branch
- Low-score alerts by branch
- Feedback report
Be found
From your Google profile to a booked slot
Your booking page carries your Google Maps link, and the booking link is easy to share on WhatsApp, Instagram and your Google profile, so a client who likes what she reads can book there and then, with a deposit paid online where you ask for one.
- Google Maps link on your booking page
- One link for WhatsApp and Instagram
- Deposits paid online where you set them
Set up your feedback flow in the demo
Questions, answered
Salon feedback software: frequently asked questions
What salon software can automatically request reviews?
DINGG does. After every checkout it sends the client a short rating request with your Google review link in the same message, and a low rating alerts the owner the same day.
Does DINGG post reviews to Google for me?
No. DINGG's feedback message carries your Google review link, and the client writes and posts her own review.
Does every client get the Google review link?
Yes. The link goes in every feedback message, whatever the rating, because Google's policy asks businesses not to choose which clients are asked for reviews.
When is the feedback request sent?
Automatically after checkout, for every client.
Can I ask clients my own questions after a visit?
Yes. Alongside the rating request, a survey form with your own questions, multiple-choice or open, can go out at checkout for the services you choose, and the answers are kept on the client's record.
What happens when a client gives a low rating?
The owner is alerted with the visit details, so the branch can call the client and put it right.
How do I hear about a bad visit the same day?
Ask every client. DINGG's rating request goes out after checkout, and a low rating alerts you with the client, the service, the stylist and the branch, so you can call her the same day. Every client gets your Google review link, whatever she scores.
How do I make it easy for clients to review us?
DINGG puts your Google review link, shortened so it's easy to tap, in every feedback message, so any client can review you in a moment.
Can each branch see its own feedback?
Yes. Feedback is kept branch by branch, so each branch's ratings and low-score alerts reach the people who run it, and the owner sees every branch.
Where are ratings stored?
With the visit on the client's profile, and in the feedback report for each branch.
Why do Google reviews matter for a salon in Oman?
Clients search for salons near them on Google and compare ratings before they book, and recent reviews from real clients help them choose you.
Can I offer a discount in return for a Google review?
Google's policy asks businesses not to offer incentives for reviews, so DINGG's message simply asks for feedback and shares your review link.
Can I reply to Google reviews from DINGG?
No. Reply from your Google Business Profile; DINGG collects the ratings and alerts you to unhappy visits.
Does the feedback flow work for spas?
Yes. Spa clients get the same rating request after every treatment, with your Google review link, and a low rating alerts the owner with the therapist and the branch.
Free · Personalised · One-to-one
See the feedback flow in DINGG
- The screens you'll use every dayWe'll show the rating request and the owner alert in the demo.
- Answers from a DINGG product specialistAsk anything, from VAT settings to branch-wise reports.
- Decide after you've seen itThe demo is free, and the decision stays yours.
AC
★★★★★
…it has made my life so much easier as a salon owner and the support from the team… has been incredible, they are literally just a call away to resolve any issues…
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