A WhatsApp, a call and a client at the counter, all at the same moment.
The AI assistant answers WhatsApp in English or Arabic and books the slot; the inbox shows each client's duesAI assistant
Salon Software for Receptionists in Oman Every message answered. Every walk-in placed. Every bill right.
DINGG is salon software for receptionists that makes the counter easy: the AI assistant answers WhatsApp in English or Arabic while you serve the client in front of you, walk-ins and bookings sit on one screen, and the bill comes out right, with VAT, in a few taps.
4.9 from 1,700+ Google reviews5,000+ outlets in 16 countriesUpdated
Salons, spas and clinics across the Gulf run on DINGG
Salon software for receptionists, explained
What is salon software for receptionists?
Salon software for receptionists is the counter's one screen: appointments and walk-ins, the WhatsApp inbox, the bill and payments, packages and memberships, and the day's closing. DINGG is built for the Gulf front desk, where one person answers WhatsApp in English and Arabic, places walk-ins, bills with 5% VAT and closes the cash.
- Walk-ins and bookings in one queue
- One bill with 5% VAT, packages and split payment
- A closing that matches cash and card
Quick answer: Salon software for receptionists is the front desk's one screen: appointments and walk-ins in one queue, WhatsApp bookings in English and Arabic, services and products billed with VAT and split payments, package balances, and cash and card matched to the bills at closing. DINGG does all of this, and the AI assistant answers WhatsApp while the desk serves the client at the counter.
Built for how your counter works
Who runs your front desk?
One person, three channels.
You answer WhatsApp, the phone and the client standing in front of you, and you bill, collect and close as well.
A WhatsApp, a call and a walk-in, all at once.
The AI assistant answers WhatsApp in English or Arabic and books it while you serve the client in front of you
A walk-in asks how long the wait is.
A token and an honest wait time, beside the appointments
The closing that never tallies.
Cash counted note by note, card already on each bill
A client's package was bought at another branch.
Packages and memberships redeemed at any branch the owner allows
Each branch closes its own way.
Each branch's daily report in the same format, emailed to the owner
A client asks about a visit at another branch.
Her visits and history on one record, across branches
Your demo: 15 minutes: a Thursday at your counter, from the first walk-in to the closing.Book this demo
A desk that runs the same way every day.
Your front office handles WhatsApp, calls, check-ins, billing and follow-ups for a busy branch, often in shifts and in more than one language.
Follow-up calls on top of the desk work.
A list of who is due back, and up to four WhatsApp reminders per booking
A bill edited after it was paid, and nobody knows why.
Every bill edit and discount logged with who and when
WhatsApps missed at peak hours.
One WhatsApp inbox for the whole desk, with each client's dues beside the chat
Each branch bills its own way.
One menu with locked prices across branches
A member from one branch at another.
Memberships and packages redeemed at any branch
The owner wants each branch's numbers.
Each branch's daily report emailed to the owner
Your demo: 20 minutes: the WhatsApp inbox, the edit log and the follow-up list.Book this demo
Rooms, therapists and guests, on time.
Guests arrive for long treatments, Moroccan baths and packages, often in pairs, and every minute of waiting shows.
Two friends want their treatments at the same hour.
Rooms and therapists on one calendar, with cleanup time between sessions
How many Moroccan bath sessions are left in her package?
Package balance on her record, shown at checkout
Guest forms on paper.
Forms signed on the guest's phone and kept on her record
Guests who visit more than one centre.
One guest record across centres
Packages bought at another centre.
Redeemed at any centre the owner allows
Each centre's closing.
Each centre's daily report by email
Your demo: 20 minutes: the room view, a package redeemed and the closing.Book this demo
Consultation to course, without the paperwork.
You book consultations, collect consent, schedule courses of facial, body and laser treatments and call patients back for follow-ups.
Patients queue at the desk to fill in forms.
Patients check in on the tablet, forms already signed on the phone before the visit
Courses of sessions tracked on cards.
Course balances on the patient's record, shown at checkout
Follow-ups after a consultation or a treatment.
The practitioner's follow-up list on your screen, and enquiries with an owner and a follow-up date
Each centre follows up its own way.
The same lead list and follow-ups at every centre
Clients who visit more than one centre.
One patient record across centres
Enquiries from ads arrive on WhatsApp with no source.
Click-to-WhatsApp ad enquiries tagged with the ad they came from
Your demo: 20 minutes: a consultation booked, a consent form signed, the check-in tablet and the follow-up list.Book this demo
Back to the chair in a minute.
You're a stylist, a beautician or the owner, and you take the counter when it gets busy.
Billing takes you away from the client in the chair.
A family bill with services, products and a package, split card and cash, in a few taps
You don't know the client at the counter.
Her history, package balance and usual stylist on screen
The register is in someone else's handwriting.
One calendar and one bill, the same for everyone
Covering the desk at another branch.
The same screens at every branch
Different branches, different registers.
One calendar and one bill in every branch
A product a client wants is at another branch.
Stock counts for each branch
Your demo: 10 minutes: a family bill, start to finish.Book this demo
See your counter on DINGG
At the counter
The counter's hardest moments, and how DINGG takes the strain
Each one is a missing system, not a people problem.
Walk-ins and bookings clash at the same chair.
A token queue for walk-ins beside the staff calendarAppointment scheduling
A client says three sessions are left; the card says one.
Package and membership balances on her record, visit by visitMemberships and packages
A family bill mixes services, products and a package.
One bill with 5% VAT, split card and cash, and the digital tax invoice sent on WhatsAppPOS, billing and payments
The days before Eid: every message asks for the same evening.
Up to four WhatsApp reminders per booking, deposits paid online for peak slots, and a waitlist board to fill cancellationsWhatsApp for salons
The closing doesn't add up, and the desk carries the doubt.
Cash counted note by note, every payment on its bill, every edit logged
The day before Eid at the front desk
The day before Eid at the front desk, on DINGG
From opening to a late closing, and what DINGG does at each moment.
- 10:00
Doors open, the day confirmed
Bookings came in overnight on WhatsApp, answered in Arabic and English, and today's clients already have their reminders.
Booked by the AI assistant · 12:40 AM - 13:00
Three things at once
The phone rings, a walk-in asks about the wait and a WhatsApp asks the price of a henna design. The walk-in takes a token; the WhatsApp is answered.
Token 23 · wait 15 min - 16:30
How many sessions are left?
Noor says three Moroccan bath sessions are left. Her record shows every session she has used, date by date.
Package · 3 of 6 left - 20:00
The family bill
A mother and her two daughters: a blow-dry, henna, a kids' haircut and a shampoo. Member rate applied, 5% VAT on the bill, part card and part cash.
One bill · card + cash - 00:30
A closing that tallies
The night before Eid ends late. Cash counted note by note, card already on each bill, petty cash entered, and the day's report emailed to the owner.
Daily report emailed · 12:45 AM
From Google reviews
What salons say about the counter on DINGG
Google reviews of DINGG, quoted as written.
AS
★★★★★
DINGG has made managing our salon much easier. We can handle appointments, billing, and customer records in one place. The software is user-friendly and helps us keep our daily operations organized.
Alizeh SalonGoogle review · Oct 2026
★★★★★
Highly recomended software....its well designed and absolutely easy to work on.
Euforic The Signature SalonGoogle review · Nov 2025
★★★★★
great app ,very useful , helped a lot in maintaining the day to day work of my salon . really happy…
IRISS SalonGoogle review · Dec 2025
KL
★★★★★
The software is great. It runs smoothly and covers all the aspects of salon requirements. Support system is also very good..
KRN LifestyleGoogle review · Oct 2026
The counter on DINGG
Everything the front desk needs, on one screen
Bookings
Appointments and walk-ins, side by side
Staff and room views and a token queue for walk-ins. Each service books its own time, rooms are held with cleanup time, the chair is freed while colour processes, and every booking's status shows at a glance, from arrival to checkout.
- Staff and room views
- Token queue for walk-ins
- Status from arrival to checkout
WhatsApp
One inbox, with the client's dues beside it
WhatsApp chats arrive in one inbox the whole desk can work, with each client's dues beside the chat. The AI assistant answers and books in English or Arabic at any hour, you can step into any chat from the inbox, and up to four reminders go out per booking.
- One WhatsApp inbox for the desk
- The AI assistant answers and books
- Up to four reminders per booking
Billing
The family bill, right first time
Services, products, memberships and package sessions on one bill, with 5% VAT and your VAT number. Pay by card, cash, a payment link or a split, and the digital tax invoice goes to the client on WhatsApp or by link, in Arabic and English.
- 5% VAT and your VAT number on every digital tax invoice
- Split and part payments
- Sent on WhatsApp or by link
Packages
Balances nobody has to argue about
Every package and membership shows on the client's record with each session used and what is left, and member rates apply on their own at checkout.
- Sessions used and left
- Member rates applied at checkout
- Redeemed at any branch the owner allows
Closing
A closing that tallies
Cash counted note by note, card and payment links already on each bill, petty cash entered against the day's takings, and every edit logged. The day's report goes to the owner by email.
- Cash counted note by note
- Petty cash against the takings
- Every edit logged
Book a free demo for your front desk
Questions, answered
Salon Software for receptionists: frequently asked questions
What is the best software for a salon front desk in Oman?
The best front desk software for a salon in Oman puts appointments and walk-ins in one queue, answers WhatsApp in English and Arabic, bills with VAT and split payments, shows package balances and tallies cash and card at closing. DINGG does all of this, with the AI assistant answering WhatsApp while you serve the client in front of you.
What does a salon receptionist do?
A salon receptionist answers WhatsApp messages and calls, books appointments and places walk-ins, checks clients in, bills services and products, collects payments, keeps package and membership balances right, sends reminders and closes the day's cash. DINGG puts each of these on one screen.
Can clients book on WhatsApp in Arabic?
Yes. The AI assistant answers on WhatsApp in English or Arabic, checks real availability and books the slot into the calendar, and your team can step into any chat from the inbox.
Can I pull up a client's details during a call?
Yes. Search for her, and her visits, usual stylist, notes, package balance and dues come up on one record, so you can answer while she is still on the line.
Can clients check themselves in at reception?
Yes. A tablet at the desk works as a self check-in kiosk, so arriving clients check themselves in while you serve the client in front of you, and any unsigned form goes out on check-in.
How do I manage a waitlist for cancelled slots?
Add the client to the waitlist board with the dates that suit her. When a slot opens, the desk sees who is waiting and moves her into the booking in one step.
How should a salon handle walk-ins and appointments together?
Put both in one queue. In DINGG, walk-ins take a token and wait beside the appointments, the staff view shows who is free next, and the chair is freed while colour processes.
How can a salon cut no-shows before Eid?
Send reminders and take deposits for peak slots. DINGG sends up to four WhatsApp reminders per booking, takes deposits online through a payment link or the booking page, and lets clients cancel within your rules so the slot can be filled from the waitlist.
What VAT goes on a salon bill in Oman?
Salon services in Oman carry 5% VAT. DINGG issues digital tax invoices in OMR with VAT at 5% and your VAT number, in Arabic and English, sent to the client on WhatsApp or by link, with prices set inclusive or exclusive of VAT.
Is DINGG easy to learn for a new receptionist?
DINGG's team sets up your services and prices and trains the front desk in English or Arabic before you go live. The app runs on phone, tablet and computer, and the steps are the same every time.
How do I match cash and card at closing?
Record every payment on its bill as it happens. At closing DINGG counts the cash drawer note by note, shows card and payment-link totals from the bills, takes petty cash against the day's takings and emails the day's report to the owner.
How do I show a client her package balance?
Open her record: every package and membership, with each session used and what is left, shows there and at checkout.
Can the receipt go to the client on WhatsApp?
Yes. When the bill is saved, the digital tax invoice goes to the client on WhatsApp or by link, in Arabic and English.
Free · Personalised · One-to-one
See DINGG at your counter
- The screens you'll use every dayWhatsApp, walk-ins, the family bill and the closing, set up like your salon in a free demo.
- Answers from a DINGG product specialistAsk anything, from VAT settings to branch-wise reports.
- Decide after you've seen itThe demo is free, and the decision stays yours.
AC
★★★★★
…it has made my life so much easier as a salon owner and the support from the team… has been incredible, they are literally just a call away to resolve any issues…
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Explore DINGG
More for the front desk
Every message answered while you serve the client in front of you. See it in a free demo.
We'll show a day at your counter: WhatsApp, walk-ins, the family bill and the closing.