The phone rings, a WhatsApp waits and a client stands at the counter.
DINGG AI answers WhatsApp and books the slot; the inbox shows each client's historyAI Salon Software
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Salon Software for Receptionists Every call answered. Every walk-in placed. Every bill right.
DINGG is salon software for receptionists that takes the strain off the counter: walk-ins and bookings on one screen, DINGG AI answering WhatsApp while you serve the client in front of you, a family bill with 5% GST and split payment in seconds, and a closing that tallies.
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Trusted by 5,000+ salon, spa and clinic outlets all over India
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Front desk software, explained
What is salon software for receptionists?
Salon software for receptionists is the counter's one screen: appointments and walk-ins, the WhatsApp inbox, the bill and payments, packages and memberships, and the day's closing. DINGG is built for the Indian front desk, where one person often answers the phone, places walk-ins, bills with 5% GST and UPI and closes the cash.
- Walk-ins and bookings in one queue
- A family bill with 5% GST, packages and split payment
- A closing that matches cash, UPI and card
Quick answer: Salon software for receptionists is the app the front desk runs on: it puts appointments and walk-ins in one queue, answers WhatsApp bookings, bills services and products with 5% GST and split payments, shows package balances and tallies cash, UPI and card at closing. DINGG does all of this, and DINGG AI answers WhatsApp while the desk serves the client at the counter.
Built for how your counter works
Who runs your front desk?
One person, three channels.
You answer the phone, the WhatsApp and the client standing in front of you, and you bill, collect and close as well.
The phone, a WhatsApp and a walk-in, all at once.
DINGG AI answers WhatsApp and books it while you serve the client in front of you
A walk-in asks how long the wait is.
A token and an honest wait time, beside the appointments
The closing that never tallies.
Cash counted note by note, UPI and card already on each bill
A client's package was bought at another branch.
Packages and memberships redeemed at any branch
Each branch closes its own way.
Each branch's daily close in the same format, on the owner's WhatsApp
A client asks about a visit at another branch.
Her visits and history on one record, across branches
Your demo: 15 minutes: a Saturday at your counter, from the first walk-in to the closing.Book this demo
A desk that runs the same way every day.
Your front office handles calls, check-ins, billing and follow-ups for a busy branch, often in shifts.
Follow-up calls on top of the desk work.
A list of who is due back, and up to four WhatsApp reminders per booking
A bill edited after it was paid, and nobody knows why.
Every bill edit and discount logged with who and when
WhatsApps missed at peak hours.
One WhatsApp inbox with spend, dues and wallet beside each chat
Each branch bills its own way.
One menu with locked prices across branches
A member from one branch at another.
Memberships and packages redeemed at any branch
The head office wants each branch's numbers.
Each branch's daily close on WhatsApp
Your demo: 20 minutes: the WhatsApp inbox, the edit log and the follow-up list.Book this demo
Rooms, therapists and guests, on time.
Guests arrive for long treatments, couples and packages, and every minute of waiting shows.
The couple room is booked again before it has been reset.
Rooms and therapists on one calendar, with cleanup time between sessions
How many sessions are left in her package?
Package balance on her record, shown at checkout
Guest forms on paper.
Forms signed on the phone and kept on the guest's record
Guests who visit more than one centre.
One guest record across centres
Packages bought at another centre.
Redeemed at any centre
Each centre's closing.
Each centre's daily close on WhatsApp
Your demo: 20 minutes: a couple's booking, a package redeemed and the closing.Book this demo
Consultation to course, without the paperwork.
You book consultations, collect consent, schedule courses of sessions and call clients back for follow-ups.
Consent forms filed on paper.
Consultation and consent forms with e-signature, sent before the visit
Courses of sessions tracked on cards.
Course balances on the client's record, shown at checkout
Patients arrive and the paperwork starts at the desk.
Patients check in on the tablet with forms already signed, and the doctor's follow-up list is on your screen
Leads from ads land in different places.
Facebook ad and JustDial leads in one list, each with an owner and a follow-up date
Each centre's coordinator works differently.
The same lead list and follow-ups at every centre
Doctor notes in separate files.
Doctor notes, prescriptions and follow-ups on one record
Your demo: 20 minutes: a consultation booked, a consent form signed and a follow-up.Book this demo
Back to the chair in a minute.
You're a stylist, a beautician or the owner, and you take the counter when it gets busy.
Billing takes you away from the client in the chair.
A family bill with services, products and a package, split UPI and cash, in a few taps
You don't know the client at the counter.
Her history, package balance and usual stylist on screen
The register is in someone else's handwriting.
One calendar and one bill, the same for everyone
Covering the desk at another branch.
The same screens at every branch
Different branches, different registers.
One calendar and one bill in every branch
A product a client wants is at another branch.
Stock counts for each branch
Your demo: 10 minutes: a family bill, start to finish.Book this demo
See your counter on DINGG
At the counter
The counter's hardest moments, and how DINGG takes the strain
Each one is a missing system, not a people problem.
Walk-ins and appointments clash at the same chair.
A token queue for walk-ins beside the staff calendarSalon Appointment Software
A client says three sessions are left; the card says one.
Package and membership balances on her record, visit by visitSalon Membership & Package Software
Double bookings and services that overrun.
Staff and room views with each service's time; the chair is freed while colour processes
A family bill mixes services, products and a package.
One bill: 5% GST on services, products at their own rate, split UPI and cash, receipt on WhatsAppSalon Billing Software (GST & UPI)
The closing doesn't tally, and the desk carries the doubt.
Cash counted note by note, every payment on its bill, every edit logged
Confirmation calls take up the morning.
Up to four WhatsApp reminders per booking, sent for youWhatsApp for Salons
A Saturday at the front desk
A Saturday at the front desk, on DINGG
From opening to closing, and what DINGG does at each moment.
- 09:45
Doors open, the day confirmed
Two bridal-party bookings came in overnight on WhatsApp, and today's clients already have their reminders.
Booked by DINGG AI · 11:20 PM - 11:30
Three things at once
The phone rings, a walk-in asks about the wait and a WhatsApp asks the price of keratin. The walk-in takes a token; the WhatsApp is answered.
Token 23 · wait 10 min - 13:30
How many sessions are left?
A regular says three facial sittings are left. Her record shows every sitting she has used, date by date.
Package · 3 of 6 left - 18:45
The family bill
His beard, her facial, the children's haircuts and a shampoo: member price applied, 5% GST on the services, half UPI and half cash.
One bill · UPI + cash - 21:15
A closing that tallies
Cash counted note by note, UPI and card already on each bill, ₹500 of petty cash entered, and the daily close sent to the owner.
Daily close sent · 9:15 PM
From owners on DINGG
What salons say about the counter on DINGG
Rated 4.9 on Google from 1,700+ reviews. In their own words:
AT
★★★★★
We have been using this Software since a long time now, very user friendly, very easy to operate. To switch to this Software was the best decision ever. The best part is the Technical Support, they have always been very quick at responding to any of our concerns.
AM to AM Unisex SalonGoogle review · Nov 2025
SangamwadiAS
★★★★★
DINGG has made managing our salon much easier. We can handle appointments, billing, and customer records in one place. The software is user-friendly and helps us keep our daily operations organized.
Alizeh SalonGoogle review · Oct 2026
NP
★★★★★
easy to use loaded with lots of features and user friendly useful app for all the billing needs best management software…
Nail ProGoogle review · Aug 2021
Bandra West
★★★★★
This software has completely streamlined our salon workflow. Smart scheduling, smooth POS, and easy client history tracking make daily operations effortless. The support team is quick and helpful every time. Truly a game changer for our business.
Annie, Lemon Salondingg.app
GG
★★★★★
Exceptional salon software! It's transformed our management, simplifying appointments, bookings, and client management. The intuitive interface and automated features like reminders and online booking have boosted customer satisfaction and retention. Detailed reporting and seamless functionality have saved time and reduced errors.
Grooming Galore Unisex SalonGoogle review · Nov 2024
★★★★★
I've been using DINGG for a while now, and it's been fantastic. The interface is clean and easy to use, and the features are top-notch. It runs smoothly without any issues, and customer support has been quick and helpful whenever I've needed assistance.
Nailashes marketing teamGoogle review · Mar 2025
★★★★★
Our favorite feature is appointment reminder, birthday texts, confirmation emails, thank you for visiting, come back text, client profiles and daily sales report. The after-sales customer support is excellent. We highly recommend the software.
Shruti, Purple Salon & Wellnessdingg.app
★★★★★
it is good software to handle all purchase and expense i felt good using software
Arts & Cuts Family SalonGoogle review · Oct 2025
SarjapurThe counter on DINGG
Everything the front desk needs, on one screen
Bookings
Appointments and walk-ins, side by side
Staff and room views, a token queue for walk-ins and self check-in on the counter tablet. Each service books its own time, the chair is freed while colour processes, and the calendar shows who has arrived, who is in service and who is ready to pay. Search a client by name or number while she is on the phone, and her history and notes open from the booking.
- Staff and room views
- Token queue and self check-in
- Arrived, in service, ready to pay
WhatsApp
One inbox, with the client's history beside it
WhatsApp chats arrive in one inbox with the client's spend, dues and wallet beside each chat. DINGG AI answers and books at any hour, and up to four reminders go out per booking.
- One WhatsApp inbox
- DINGG AI answers and books
- Up to four reminders per booking
Billing
The family bill, right first time
Services, products, memberships and package sessions on one bill, with 5% GST on services and products at their own rate. Pay by UPI, a Pine Labs, Razorpay or Paytm card machine, cash or a split, and the receipt goes on WhatsApp.
- 5% GST with SAC and HSN codes
- Split and part payments
- Receipt on WhatsApp
Packages
Balances nobody has to argue about
Every package and membership shows on the client's record with each sitting used and what is left, and member rates apply on their own at checkout.
- Sessions used and left
- Member rates applied at checkout
- Redeemed at any branch
Closing
A closing that tallies
Cash counted note by note, UPI and card already on each bill, petty cash entered against the day's takings, and every edit logged. The daily close goes to the owner on WhatsApp.
- Cash counted note by note
- Petty cash against the takings
- Every edit logged
Book a free demo for your salon
Questions, answered
Salon software for receptionists: frequently asked questions
What is the best software for a salon front desk in India?
The best front desk software for an Indian salon puts appointments and walk-ins in one queue, answers WhatsApp bookings, bills with 5% GST and split UPI, shows package balances and tallies cash, UPI and card at closing. DINGG does all of this on one screen.
What does a salon receptionist do?
A salon receptionist answers calls and WhatsApp messages, books appointments and places walk-ins, checks clients in, bills services and products, collects payments, keeps package and membership balances right, sends reminders and closes the day's cash. DINGG puts each of these on one screen.
How should a salon handle walk-ins and appointments together?
Put both in one queue. In DINGG, walk-ins take a token on the counter tablet and wait beside the appointments, the staff view shows who is free next, and the chair is freed while colour processes.
Can clients check themselves in at reception?
Yes. A tablet at the desk works as a self check-in kiosk, so arriving clients check themselves in while you serve the client in front of you, and any unsigned form goes out on check-in.
How do I manage a waitlist for cancelled slots?
Add the client to the waitlist board with the dates that suit her. When a slot opens, the desk sees who is waiting and books her in.
How can a salon reduce no-shows?
Send reminders and take deposits for long services. DINGG sends up to four reminders per booking on WhatsApp, SMS or email, takes deposits online and lets clients cancel within your rules, so the slot opens up for someone else.
Can clients book on WhatsApp?
Yes. DINGG AI answers on WhatsApp, Instagram, web chat and phone, checks real availability and books the slot into your calendar.
How do I tally cash, UPI and card at closing?
Record every payment on its bill as it happens. At closing DINGG counts the cash drawer note by note, shows UPI and card totals from the bills, takes petty cash against the day's takings and sends the daily close to the owner on WhatsApp.
What GST goes on a salon bill?
Salon services carry 5% GST (CGST 2.5% and SGST 2.5%) from 22 September 2025, and products sold on the same bill keep their own rate. DINGG prints your GSTIN and the right SAC and HSN codes on every bill.
How do I show a client her package balance?
Open her record: every package and membership, with each sitting used and what is left, shows there and at checkout.
Is DINGG easy to learn for a new receptionist?
DINGG's team sets up your services and prices and trains the front desk before you go live. The app runs on phone, tablet and computer, in 8 languages including 4 Indian languages.
Free · Personalised · One-to-one
See DINGG at your counter
- The screens you'll use every dayWalk-ins, WhatsApp, the family bill and the closing, set up like your salon in a free demo.
- Answers from a DINGG product specialistAsk anything, from GST settings to branch-wise reports.
- Decide after you've seen itThe demo is free, and the decision stays yours.
AC
★★★★★
…it has made my life so much easier as a salon owner and the support from the team… has been incredible, they are literally just a call away to resolve any issues…
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Explore DINGG
More for the front desk
Free guides
Guides for the salon front desk
Front deskWalk-ins and online bookings: fixing the chaos with one system
Read the guide
No-showsHow automated WhatsApp reminders reduce no-shows in Indian salons
Read the guide
No-showsDeposits that make no-shows vanish
Read the guidePolicySalon cancellation and refund policy templates for Indian salons
Read the guideMake the counter easy. See it in a free demo.
We'll show a Saturday at your counter: walk-ins, WhatsApp, the family bill and the closing.